FAQ's

How do we guarantee the ongoing availability of our products?

We have a direct relationship with the brands in South Korea. This will guarantee an ongoing availability and a broad selection of the brands we selected.

Are our products vegan and cruelty-free ?

We selected the most natural and clean Korean beauty brands which are all cruelty-free. If you are looking for a vegan beauty brand then Aromatica will be the best choice for you.

Where do our products come from?

Our products are all manufactured in South Korea. South Korea is known for it's decades of experience in manufacturing the most effective, clean and innovative skincare products for a good price.

How long will it take to process an order?

Orders before 3pm will be shipped the same day. After 3pm the next day. In general it will take 1-2 working days before your package will be delivered. 

Can I cancel my order?

Yes you can cancel your order.

Can I return my products?

You have the possibility to return the order within 14 days. The product has to be sealed (not used yet) and still in the original packaging. Return shipping cost are extra costs for the customer.

If you have any more questions, please feel free to contact us anytime at: 
info@kore-beauty.com