FAQ
Find answers to our most frequently asked questions.
Product & Care
How do I clean my Kore Bag?
Use a soft cloth with mild soap and water. Avoid harsh chemicals to keep the material in perfect condition.
Is The Kore Bag waterproof?
The exterior is water-resistant and protects against light splashes — perfect for everyday use.
How much can it hold?
The Kore Bag is compact yet spacious, designed to fit your daily beauty essentials while keeping everything neatly organized.
Orders & Payment
What payment methods do you accept?
We accept iDEAL, Credit card, PayPal, Bancontact, Apple pay, UnionPay, Shop Pay, Visa, Google pay and Klarna (pay later).
Can I change or cancel my order?
If your order hasn't shipped yet, we can help! Email us as soon as possible at info@kore-beauty.com..
Shipping & Delivery
When will my order be shipped?
Orders are processed within 1-2 business days after your purchase is completed. You will receive a confirmation email once your order is on its way. Please note that processing times may be longer during peak seasons or promotional periods.
How long does delivery take?
We are excited to ship our products worldwide and appreciate your business. Please allow 3 to 12 business days for your package to arrive, depending on your country of residence. We value your patience and strive to deliver your order as quickly as possible. Thank you for shopping with us!
Do you ship internationally?
Yes we ship internationally!
Returns & Refunds
Can I return my order?
Yes — you have 30 days to return your order, no questions asked. Items must be unused and in original packaging.
How do I request a return?
Email us at info@kore-beauty.com with your order number. We’ll guide you through the return process.
When will I get my refund?
Refunds are processed within 5 business days after we receive and inspect the return.